Enterprise Support Specialist
Company: VirtualVocations
Location: Billings
Posted on: April 6, 2025
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Job Description:
A company is looking for an Enterprise Support Specialist to
join their team.
Key Responsibilities
Coordinate solutions for customers by troubleshooting technical
issues and maintaining a feedback loop for customer retention
Investigate and resolve technical issues related to
integrations
Triage, escalate, and collaborate with various teams to ensure
timely resolution of issues
Required Qualifications
Previous B2B support experience in SaaS and/or fintech
Project management experience (preferred)
Proficient in Excel / Google Sheets
Experience with Zendesk support software is a plus
Must be currently authorized to work in the USA without
sponsorship
Keywords: VirtualVocations, Billings , Enterprise Support Specialist, Other , Billings, Montana
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