Help Desk Application Analyst
Company: VirtualVocations
Location: Billings
Posted on: April 8, 2025
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Job Description:
A company is looking for a Help Desk Application Analyst.
Key Responsibilities
Resolve application issues by analyzing user impact, documenting
findings, and escalating to Tier 3 support
Participate in daily calls with stakeholders to review high-profile
issues and updates
Monitor and investigate TMS report success rates and import errors,
collaborating with relevant teams for resolution
Required Qualifications
5+ years of relevant experience
Associate's degree in Information Technology, MIS, or a related
field preferred; or 5 years of experience in lieu of a degree
Plateau certification
Working knowledge of web-based applications and data access
mechanisms
Experience with database management and administration tools,
including SQL
Keywords: VirtualVocations, Billings , Help Desk Application Analyst, Professions , Billings, Montana
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